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Security & data protection

Genetic data doesn't get a second chance. We built Genelio so your most sensitive information is protected at every layer — and so you're always the one in control.

HIPAA-alignedSOC 2 Type IIGDPR & CCPAISO 27001
Encrypted everywhere

Your files and answers are encrypted in transit with TLS 1.3 and at rest with AES-256. Keys are managed and rotated in a dedicated key-management service.

Least-privilege access

Only the systems needed to answer your questions can reach your data. Human access is tightly restricted, logged, and audited — no one browses your genome.

Deletion that means it

Delete a report or your whole account in one click. Data is removed from active systems immediately and purged from backups within 30 days.

Our data promises

The commitments we hold ourselves to — the same ones you'd want if this were your DNA. Because it is.

We never sell your data

Not to advertisers, data brokers, insurers, or anyone else.

No training on your genome

Your genetic data is never used to train public or third-party models.

You own your data

Export or delete it whenever you like, no questions asked.

Transparent by default

We tell you what we collect and why, in language you can read.

Found a vulnerability?

Security researchers make everyone safer. If you believe you've found a vulnerability, tell us and we'll work with you quickly and in good faith. We don't pursue legal action against researchers acting responsibly.

Report an issue
# responsible disclosure
contact  security@genelio.health
pgp      0xA1B2 C3D4 E5F6
response  within 48 hours
scope   genelio.health, app, API

Read the details

Everything above is spelled out in full in our Privacy Policy and Terms of Use.

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